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Your booking is final when Anjou Navigation sends you a written confirmation after they have received your booking form along with an instalment of 30% of the whole hire fee. The 70% balance should be paid one month before departure. Any bank charges must be paid by the hirerer.
The skipper must be 18 years old or more and is responsible for the boat and the people sailing with him or her. Driving is only permitted for persons over the age of 16, with the presence on board and under the supervision of an adult. The skipper must be accompanied by at least one person over the age of 16 years old to perform maneuvers or steer the boat.
The charter company reserves the right to refuse to provide the boat if the skipper appears unfit to assume this responsibility, notwithstanding any references, certificates, or qualifications presented; or if at least one person over the age of 16 is not accompanied. In this case, the charter company may terminate the contract without refunding any sums paid.
The skipper will take possession of the boat after completing the formalities and reviewing the sailing instructions. The hirerer must comply with river navigation regulations and the instructions provided by the rental company and river authorities.
Night navigation, towing, lending, and/or subletting the boat are not permitted.
A deposit is left at departure either by :
The deposit is cancelled as long as the boat is returned in the same state as given at departure and that there is no additionnal fees left to pay at return.
The hirerer is still held responsible to the amount of the deductible in case of loss, damage or destruction of the boat or its equipments ; refloating fees due to the hirerer or one of his/her passengers fault ; fees following replacement of any equipment missing or damaged ; delays in boat return ; fees following a boat abandon, fuel cost and other supplies. These deductible varies between 2500€ and 3500€ depending on the size of the boat.
The hirerer has the option to take an excess reduction (until the moment of boarding at latest) to reduce the amount of this deductible.
The hirerer already accepts that Anjou Navigation withdraws the fees stated above by a banking pre-authorization or by cashing the cheque the hirerer gave as a deposit.
The insurance of the hired boat includes accidental damage to the boat and third-parties caused by the boat. This insurance does not cover the crew, their belongings, their own liability insurance, the loss or damage to the equipment, neither a misuse of the boat by the hirer, the bikes and their use.
The hirerer shall notice Anjou Navigation for any loss, theft or damage on equipment and is expected to refund them.
Extra costs for the hirerer are diesel, oil, gas for cooking and anything needed to use the boat during his/her stay. Prices may vary depending on the varying fuel prices. Extra costs for staying in ports are paid by the hirerer and may vary.
Regarding the prepaid fuel packages, they are calculated with a tolerance of +/- 20% number of hours of navigation.
The hired bicycles are under the responsibility of the boat hirerer. In case of a theft, the hirerer must make an official statement to the local Police authorities and must show the original documents given by the Police to the rental base. The hirerer and anybody who uses the the bicycles remain responsible for any damage caused by using the bicycles.
By the hirerer :
If the hirerer is cancelling his/her booking, they must notify it to Anjou Navigation by email or mail. The following fees are retained :
A postponement guarantee and/or a cancellation insurance are available to the hirerer when booking. The conditions in that case are as follow :
The refunds and invoice credit are excluding the insurance/guarantee price and under the condition of said guarantee or insurance.
By the renter :
In case of unforseen circumstances, beyond the control of the rental company, the boat would not be available, everything will be done to supply the hirer with a boat of equivalent comfort and capacity. If this is not possible within the contractual period, the rental company will refund the rental charge, except any other costs, damages and interests.
All fees caused by a change (date, boat, region) asked by the hirerer and accepted by the renter will be supported by the hirerer on the same basis as the cancellation policies.
The place of boarding in the same region (Pays de la Loire) and the direction of a one-way can be changed. Also, a one-way can be turned into a round trip, for reasons that are not under the control of Anjou Navigation. In that last case, the one-way fees would be refunded. Those changes can not be viewed as a cause of cancellation.
Only the boarding and return locations are contractually binding (except as noted in §10), and the route is not guaranteed. Anjou Navigation cannot be held responsible in the event of interruptions or restrictions to navigation for reasons beyond its control : construction, floods, drought, strikes, administrative directives, etc. If these events make the cruise impossible, the renter may either change the departure and return dates and/or locations by providing an equivalent or superior boat; or the amounts paid may be used for a subsequent trip to be agreed upon by the parties. Otherwise, they will be retained by the charter company. If these events occur during the cruise, resulting in the complete suspension of navigation and the loss of one or more days, the amounts paid may be used for a subsequent trip, on the same basis and in the same season only. If that trip cannot be done by the hirerer, the charter company is not required to provide a refund.
The rental company offers a free assistance service that will respond as quickly as possible during operating hours, by phone call. However, this service will be subject to a charge in the event of improper behavior by the hirerer.
Breakdowns not attributable to the hirerer :
Lost time resulting from a breakdown during the rental period will be reimbursed pro rata to the remaining rental time, less a 24-hour excess.
Breakdowns attributable to the renter :
If, after inspection, it is determined that the breakdown is attributable to the hirerer, the hirerer will not be entitled to any compensation for the loss of use. The rental company reserves the right to withhold the amounts paid as a deposit to cover the cost of repairing the boat.
No claim may be made against the rental company in the event of an accident resulting from the hirerer’s personal actions. The hirerer must report any damage caused or incurred to the rental company, who will provide instructions on how to proceed. The hirerer must not repair himself or by a thrid party any damage and/or breakdowns incurred without the rental company’s consent. The hirerer agrees to complete the accident report and have it completed and countersigned by third parties. The hirerer will not be entitled to compensation for any damage not attributable to the rental company in the event that their cruise is interrupted.
In the event of abandonment of the boat, except in the case of sudden and prolonged closure of the waterway, Anjou Navigation will charge the hirerer the costs of repatriating the boat to its return base, according to a daily flat rate of €100 in addition to fuel and cleaning costs.
The boat and its equipment should be returned to the base on the day and time scheduled ont the rental agreement. The skipper will have to arrange a safety margin in order to be back at the time agreed on.
He would be held responsible for any expense due to the delay he might cause. Every day of delay will lead to a fee calculated on the daily price of the rental along the expenses the rental company would have to pay to the following hirerer.
In case of disagreement, the Commerce Tribunal of the place will be the only competent authority (conv of Bruxelles of the 21/09/68, art5/1). In the case of the 90-134 directive of the 13th June 1990 of the Council of the European Community, the rental can not be seen as a tour package.
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Quai National
72300 Sablé-sur-Sarthe
+33 2 43 95 14 42
(abroad) : (+ 33) 243 95 14 42
contact@anjou-navigation.fr
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